Customer Reviews
4.5 out of 5 — 869 reviews
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Ken is the best service guy anyone could ask for. He’s professional, friendly, reliable, knowledgeable, and always willing to help if he can. My go to service guy always. Thank you so much Ken for being AMAZING.
George was excellent, transparent and very helpful in assessing our needs, when you visit ask for him!
Randall is very knowledgeable and made the process super easy.
After having a very disappointing experience at another dealership and unfortunately purchasing a vehicle that turned out to be a lemon, we were understandably nervous about beginning the car-buying process again. As a family of five, having a reliable and spacious SUV is incredibly important to us, so trust and confidence were essential. From the moment we arrived, the team made us feel welcome and at ease. We had the pleasure of working with Oscar, Jamal, Ryan in Finance, and Jeremy, and each of them went above and beyond to provide exceptional service. They were knowledgeable, patient, transparent, and genuinely committed to helping us find the right vehicle for our family's needs. We are so grateful for the positive experience they provided and for restoring our confidence in the car-buying process. Their professionalism and kindness made all the difference. We highly recommend this dealership to our friends and family and will absolutely return in the future when we're ready for another vehicle. Thank you all for your outstanding service!
Definitely recommend reliable car dealership. George helped me get a beautiful car that I love but most importantly am satisfied with. He was nice throughout the process and answered my 100 questions lol. Got me a great deal on a 2026
Outstanding Customer Service!
I called on Saturday afternoon , asked for a salesperson, and asked about pricing on a specific car. We texted back and forth twice to agree on a price I am happy with. I came in Sunday at 9:30 and was done by 11:00. I appreciate that there were no hidden fees, no dealer pre-installed security system or paint protection crap.The salesman and finance manager were friendly and I never felt pressured or misinformed. In short, the perfect car buying experience!
⭐⭐⭐⭐⭐ Perfect 5-Star Experience – Highly Recommend! Yesterday I purchased a brand new GMC Denali truck from Roseville Auto Mall, trading in my previous Denali that was five years older. This was my first time ever buying a new truck off the lot, and the entire process exceeded all my expectations. I’ve bought and sold vehicles my entire life, and nobody has ever made the experience this smooth and enjoyable. The facility is clean with a great selection of vehicles, but what really stood out was my salesman, Julio. He was fantastic — professional, knowledgeable, funny, and genuinely engaging from start to finish. Julio took the time to answer all my questions, made sure I had a thorough and enjoyable test drive, and put together an excellent deal that included my strong credit, solid down payment, and great trade-in value. He kept everything straightforward with zero hassle or pressure. Even though I was upgrading to basically the same truck in a newer model, he still taught me several new features and made the whole process fun. I walked out with the exact truck I wanted at a deal I was thrilled with — in and out in no time. I would easily give this experience 10 stars if I could! When I’m ready to upgrade again or add to my fleet, I will definitely be coming back and asking for Julio. If you’re in the market for a GMC (or any vehicle), do yourself a favor and go see him at Roseville Auto Mall. Thank you Julio and the whole team!
Great sales experience from start to finish. The entire team is professional and easy to work with. Hands down best sales and service departments at any dealer.
I have purchased over 10 cars. This has been THE BEST experience I have EVER had!!!! My salesman was extraordinary! There was NEVER a bad moment from the moment I stepped onto the lot to the moment I drove my new car home!
Ken, my service rep is a real professional! He focused on my needs and managed the project completely. I needed a service vehicle for an overnight period and he took care of it all! Couldn't be more pleased with your Service Team!
I was fantastic surprised by this dealership. They took my truck in rightaway and didn't argue about the warranty issue. Plus they gave me shuttle ride to and from my house. Management service that cares.
Julio was by far the most top notch salesman I’ve ever dealt with when purchasing a vehicle! He was professional and was able to get me the best deal possible. He made the buying process so smooth. I was in and out in a couple hours. Thank you so much Julio!!!!
Found the issue, did not over charge
I appreciate how Elvis at GM Buick Roseville Auto Mall is always friendly and helpful. I have had my car for eight years, and he has advised me how to fix a problem in a way that saves money. He is very knowledgeable about cars.
Easy to schedule appointment, truck service was completed very quickly, Art is awesome!
It’s the best service I receive every time my vehicle is serviced
Thanks, Brian, for the BMW—excellent service! I'll be back for my next car, and I'll recommend you to my family.