Customer Reviews

George was an excellent salesperson. He spent time understanding our needs and made great recommendations for which truck to purchase. He was patient throughout the buying process and led us on multiple test drives before we made our final decision. Highly recommended!

Marty in sales was great. Fast service. Didn’t take long at all. Fred in finance was great as well. Very personable all the way around. Thank you.

It was very easy to make an appointment and Jeff, the person with whom I spoke, was very pleasant and accommodating. When I arrived at the appointment everyone I encountered was pleasant and helpful! The time spent waiting for the service on my car was less than anticipated, and the cost was reasonable for the work. Thank you for caring for your customers!!

I will definitely recommend Reliable for my friends and family for service. They do a great job and I trust their work. However, I will never recommend Reliable to purchase a vehicle. I have purchased 5 vehicles at Reliable in the last 12 years and I went to buy another new vehicle this year and had the worst experience. I ended up buying a Yukon Denali from a dealer in the bay area. I will never buy another vehicle from Reliable, I will only take vehicles there for service.

I visited Reliable Buick GMC parts department to purchase a new name badge (Buick) for my 2014 Buick Lacrosse I must admit kind of expensive but as they say "you get what you pay for". It was out of stock but Jason in the parts department ordered it and promised I would have it the next day and it was there on time. So now my Lacrosse had the name Buck on the rear deck lid with the new replacement name badge it was given it's original name back BUICK. Thank you Jason. Sincerely, Gary Martinez

George was an excellent salesperson. He spent time understanding our needs and made great recommendations for which truck to purchase. He was patient throughout the buying process and led us on multiple test drives before we made our final decision. Highly recommended!

Great experience all around. Had to bring in the spare key to the Canyon I traded in. Asked Sammy if he could get me in for a quick oil change since I was already going to be coming in. He got with Ken in service and when I pulled in my truck was in the bay within 5 minutes, done within 40 min. Amazing service! Thanks again you guys!

The dealership was very clean and modern. We really liked the facility. Luis Dorantes was our salesman and he was awesome. He was very personable and made our shopping experience easy and fun. He was very knowledgeable about the cars and if he didn't know the answer he did not hesitate to look it up! Paul Barnett was our finance officer and again a very personable and knowledgeable guy. Would definitely recommend buying a car here!

Was looking to purchase new TL rated tires for my GMC 2500 HD Denali. Art at the service department was extremely helpful and knowledgeable. He was able to locate the exact tires I wanted, ordered them and had an appointment for me to have them installed within a day. Art price matched any other dealers tire price which put his estimate lower than anyone else's and that is with an included alignment. I dropped the truck off in the morning and the service was complete just after lunch. Great experience and great service. The new tires look great and the truck is riding better than ever!

The vehicle I wanted has been almost non-existent. I saw the vehicle on the GMC website. Reliable showed it 15 minutes later. I called asked about being a non CA resident and how to arrange the purchase. I wired the funds. I made flight arrangements for the following day. I arrived after closing time, so first thing in the morning, I filled out the paperwork. Mr. Rickers drove us to Reno. We signed a few more documents and I started driving back to my home.

Great Customer Service all around. Honored my coupon. A little upsell on air & cabin filters but after 25k miles, they needed to be changed. My wait time was shorter than anticipated. Make an appointment in advance.

Ryan Zaft is the best! Our family has purchased/leased multiple vehicles from Ryan & he is always so helpful and goes the extra mile to accommodate our needs! We would recommend him to anyone that wants a smooth transaction and the best customer service!

It was fast, friendly and painless. The sales force took very good care of me. I feel as though I made new friends here through this transaction. I look forward to a relationship in the years to come.

The service department took my vehicle even though I didn’t have an appointment. They also gave me a ride to work. Left the car there all day, it was done when I got off from work. Perfect!

We continue to be impressed with the amazing service at Reliable Buick. Ryan Zaft helped us purchase our third vehicle from Reliable and went out of his way to get us what we wanted at a price we wanted. No haggling either! Everyone that we've ever worked with has been wonderful...including Paul from Finance and Art in the Service Dept.

Caleb was service advisor. I dropped off my vehicle the morning before service department opened and was called by Caleb around 7:30 to touch base with me and telling me exactly what was going to be performed. Was later contacted and told what the issue was and the cost to fix and lastly was called by Caleb to tell me vehicle was done. Doesn’t get any easier. Checkout personnel were friendly and I received a free calendar. Nicely done start to finish.

Art Valerio was great about keeping me informed and explaining what was going on with my 2012 Acadia. He was always professional and courteous, and did a great job of updating me and helping to get my car back to me as quickly as possible. Thanks for the great service, Art!

Rick who is the store manager and all of his employees are so friendly and helpful throughout this whole process. I even got a callback when I pulled up home from Rick asking me how was the first drive in my new car. This is my third time purchasing a brand new car but my best experience so far.