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4.5 out of 5 — 869 reviews
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Things were not a smooth as they could have been due to the holiday and banks being open for financing, but Paul and Fred worked very hard to get me the best possible deal they could, ultimately matching my APR. The detail of the Yukon was sub par to say the least, but Josh Branham went above and beyond to ensure that Reliable made it right. Overall, I am glad that I came back as a returning customer. They made me feel valued and made up for anything that was not ideal. I would also like to recognize Keith Thompson and Walt for working so hard to make my deal go through. Ill be buying a truck from Reliable some day.
If you want amazing service over the life of your vehicle, then this is where you want to come! I’ve been coming here for six years now and have always had a great experience. My service writer Elvis is a true rockstar!! Always very attentive to all issues and concerns. I’ve bought from several dealerships and trust me they’re not all created equally. So remember that before you make that next big purchase! Thanks Again Elvis!!
Had my 1918 GMC Terrain diesel towed in to shop around noon after replacing battery and nothing worked. Reliable Service Writer Art V first called when it arrived requesting details of problems. Literally 2 hours (not days!!) he called back to tell me that my Terrain was ready, and that I had inadvertently hooked up my new battery positive cable wrong and only blew a fuse. Thinking I had likely cooked the computer at a cost of thousands, Art assured me that was not the case, and that their work would be included in the initial $210 diagnostic cost estimate...WHAT, who does that? I picked up the car at 5pm the same day and a day later it runs like a top. THANK YOU Freddy, Art, and the Reliable staff for literally the BEST auto-service experience of my (76 y o) life!
Daryl is someone I would go back to. Knows an astounding amount about the vehicles, financing and offers and is very professional and not pushy.
Vreat place to buy a car no pressure go see rick ricker
first maintenance visit plus an unexpected nail in a tire all completed in 2 hours.
Great experience for my first time ever buying a car at a dealership. There was no BS. Marty was friendly and helpful and Ryan Martin got me an awesome deal
Darrell was great. Very professional and courteous.
Excellent service team, always on point with service requirements and keeping the customer informed. Appreciate the low turnover and being able to work with the same staff members with their high level of expertise. Much appreciated!
Art in service worked hard to make the best out of a bad situation. My truck with only 48k miles had a bad lifter and unfortunately I was out of the 5 year power train warranty. Art worked hard to get GM to cover a majority of the cost of the repair due to low miles on my truck. It was still an expensive repair but could of been much worse.
Making an appointment and the check-in process was a breeze. This was a warranty repair that was completed to my complete satisfaction.
Elvis B has been our service associate since we have gotten our SUV. He always does a through inspection and suggestion.
Very friendly, jeff was my service technician and gave a warm welcome. Explained everything.
Elvis is an awesome service advisor. He’s flexible, communicative, pleasant, and helpful. One in a million!
George my sales consultant was super helpful and worked an awesome deal for me. Also the finance department made things very easy and he was very helpful.
Repair delivered ahead of promised schedule. Good communication
This was one of our best vehicle buying experiences to date! Sami went above and beyond to make sure we were happy with our purchase, and even though we had an Acadia Denali before that we turned in from our lease he showed us things we didn’t know of, or didn’t have, on our older model that our newer model has. He took the time to educate us. He is also a pleasant person to talk to! We are very happy!
Great and polite service from Caleb. A lot of information and honesty. Thank you Caleb. You are the reason I'll go back when i need service. The service techs did good work, and left the car clean. I was very pleased. Hats off to Reliable Buick GMC Cadillac.