1st time here. Had a new GMC muffler installed. Abigail Quiroz was an amazing service advisor. She knows what customer service is I assure you. This will be my regular dealer moving forward. Work done timely and truck sounds great!

'22/3 1st review/stop-in (giving a ride for a service department drop off): -- While not a customer, the sales staff were attentive enough to ask if I needed anything as I awaited my shotgun passenger. -- Easy to get in/out of the dealership's lot. -- Very clean and inviting grounds/buildings/layout.

Abbie is the consument customer service professional. She asks the right questions to make sure everything gets done. A smile on her face and in her voice. The gentleman in parts did a good job of finding what I wanted and ordered it for me in a cheerful and professional way.

Abigail is the best and the shop Forman has impressed me to no end. My 95 Pontiac was down for 6 weeks, had it looked at by 2 other mechanics and 875$ of repairs, still wasn't running. Took it to Reliable and these 2 had it diagnosed in 24 hours, up and running in 48. Thank you for your years of experience expertise and honest service. I'm now a long term customer.

Abigail went well above her customer service scope and took care of all my needs. She is the best

Always good

Art did an awesome job. He remembered me from years ago when I had a prior vehicle. Very personable, knowledgeable and provided great customer service.

Art has always been very professional and helped in any way he can. We have always been able to schedule around our schedule which really helps. Thank you Art.

Art in service worked hard to make the best out of a bad situation. My truck with only 48k miles had a bad lifter and unfortunately I was out of the 5 year power train warranty. Art worked hard to get GM to cover a majority of the cost of the repair due to low miles on my truck. It was still an expensive repair but could of been much worse.

Art is always friendly, knowledgeable and takes great car of us and our vehicles

Art Valerio was great about keeping me informed and explaining what was going on with my 2012 Acadia. He was always professional and courteous, and did a great job of updating me and helping to get my car back to me as quickly as possible. Thanks for the great service, Art!

Art was polite, helpful, and made the whole experience super easy

Art was very polite and courteous. He took care of my concerns and made me feel as a valued customer.

As soon as I walked in, I was greeted by a very happy customer service representative. The work done was very quick. Would highly recommend again.

Awesome experience! Would buy from here again!

Awesome service. Regular oil change, tire rotation, topped up the tires and 27 point inspection for a really really fair price. Done in less than 1 hour!!!!! No up-sales or maintenance surprises either. Like always a great experience. Thank you!

Busy service department but, not too busy to make the service visit a pleasant and efficient trip to Reliable GM Service Dept.!!

Caleb was service advisor. I dropped off my vehicle the morning before service department opened and was called by Caleb around 7:30 to touch base with me and telling me exactly what was going to be performed. Was later contacted and told what the issue was and the cost to fix and lastly was called by Caleb to tell me vehicle was done. Doesn’t get any easier. Checkout personnel were friendly and I received a free calendar. Nicely done start to finish.

Car broke down. I had it towed to reliable gmc. They called me to let me know what was wrong within a few hours. They fixed it and within 24 hours I had my car back. Very satisfied with everything.

Darrell was great. Very professional and courteous.

Daryl and Paul were great! Got a great deal. No pressure. I drove from the East Bay because they had a truck I really liked. Didn't buy the first time came back because I was convinced it was what I wanted.

Daryl is someone I would go back to. Knows an astounding amount about the vehicles, financing and offers and is very professional and not pushy.

Daryl was the reason I kept coming back. Very patient and helpful. The reason I decided to buy from your dealership was due to his professionalism. I also appreciated Ryan and George’s help when it came to finding a final price and closing the deal. Paul is the perfect person to have on the finance side. He should be the last person your customers see before making a big purchase. He was transparent but realistic.

Easy overnight drop off - no hassle checkout - super friendly front desk team.

Effie is the man! Thank you to everyone that made the deal work! My situation wasn’t the best but these guys made it happen! Went home in a certified pre owned Sierra that my family loves! Thanks again!

Effie was great to work with. He even let me walk away from the lot because the truck he had wasn't quite what I wanted. My wife changed my mind. Effie stayed after 9pm to make sure the deal was complete. I am very pleased with my purchase

Elvis and Pete H. Both spent the time to talk about my repair.

Elvis B has been our service associate since we have gotten our SUV. He always does a through inspection and suggestion.

Elvis is an awesome service advisor. He’s flexible, communicative, pleasant, and helpful. One in a million!

Everybody was pleasant and kept good communication

Everyone here was very friendly, especially Elvis, our service guy.

Everyone is friendly and knowledgeable.

Everything went very smoothly Best experience yet!

Excellence in parts service too

excellent

Excellent service team, always on point with service requirements and keeping the customer informed. Appreciate the low turnover and being able to work with the same staff members with their high level of expertise. Much appreciated!

Fast process had my mirror fixed in no time

first maintenance visit plus an unexpected nail in a tire all completed in 2 hours.

Gary, Ryan and Paul were great! I will definitely buy at Reliable and advise my friends to.

George my sales consultant was super helpful and worked an awesome deal for me. Also the finance department made things very easy and he was very helpful.

George was an excellent salesperson. He spent time understanding our needs and made great recommendations for which truck to purchase. He was patient throughout the buying process and led us on multiple test drives before we made our final decision. Highly recommended!

George was an excellent salesperson. He spent time understanding our needs and made great recommendations for which truck to purchase. He was patient throughout the buying process and led us on multiple test drives before we made our final decision. Highly recommended!

Great and polite service from Caleb. A lot of information and honesty. Thank you Caleb. You are the reason I'll go back when i need service. The service techs did good work, and left the car clean. I was very pleased. Hats off to Reliable Buick GMC Cadillac.

Great customer service !

Great Customer Service all around. Honored my coupon. A little upsell on air & cabin filters but after 25k miles, they needed to be changed. My wait time was shorter than anticipated. Make an appointment in advance.

Great customer service easy to work with. Our salesman Travis was wonderful will definitely be repeating customers.

Great experience all around. Had to bring in the spare key to the Canyon I traded in. Asked Sammy if he could get me in for a quick oil change since I was already going to be coming in. He got with Ken in service and when I pulled in my truck was in the bay within 5 minutes, done within 40 min. Amazing service! Thanks again you guys!

Great experience for my first time ever buying a car at a dealership. There was no BS. Marty was friendly and helpful and Ryan Martin got me an awesome deal

Great people and great service..👍

Great people and great service..👍

Great service

Great service

Great service department , Ken keeps that place moving.

Great service team. Everyone one is very friendly. Very happy with Caleb our service writer

Great service! The only place I’ll use for our vehicles.

Great service. Appt was perfect for my schedule. Employees all seemed to enjoy their jobs and were very accomodating.

Had my 1918 GMC Terrain diesel towed in to shop around noon after replacing battery and nothing worked. Reliable Service Writer Art V first called when it arrived requesting details of problems. Literally 2 hours (not days!!) he called back to tell me that my Terrain was ready, and that I had inadvertently hooked up my new battery positive cable wrong and only blew a fuse. Thinking I had likely cooked the computer at a cost of thousands, Art assured me that was not the case, and that their work would be included in the initial $210 diagnostic cost estimate...WHAT, who does that? I picked up the car at 5pm the same day and a day later it runs like a top. THANK YOU Freddy, Art, and the Reliable staff for literally the BEST auto-service experience of my (76 y o) life!

Had scheduled maintenance done on my Buick. Had made an appointment and work was done on time and quickly. Wonderful service staff.

Hassle free and quick

have been well taken care of at Reliable Cadillac. Since my first visit they have provided good communication and have led me feeling that I am not a number but a customer. My last visit my service advisor went above and beyond and ensured I will be a customer who comes back with good things to talk about.

I came in and had been to another dealership. The people at Reliable not only matched my deal. They beat it. I got the truck I wanted with all the options I was looking for. They had a great selection to choose from. Everyone was extremely helpful. I’m definitely going to refer my friends and family there for their next auto or truck purchase. Thanks again for the no nonsense business and getting me in the truck I was looking for 🙏🙏💪💪

I came in Monday to drop my car off for an oil change and tire rotation and a couple everything's to be addressed had no appointment these guys got me right in immediately also had my vehicle done by 1:00 tremendous job very friendly and great attitude was blown away of the service and the way they treated me absolutely what you want from a dealership when you purchase a vehicle of that cost thank you GMC of Roseville

I go there every few months to have my car serviced, all the staff are very friendly and work fast, I have always been satisfied with the work they do for my car.

I had an awesome experience Seamus was awesome and I recommend working with him. I was working so my husband did the whole thing Seamus & my husband brought the car to me for a test drive I said oh yes and by the end of my work day I had a brand new car waiting for me to drive home! Super happy with it and the customer service I received.

I had the pleasure of working with Elvis in service, whom was very attentive to my car needs, a very quick in having the service center finish my repairs, and will continue to get my car serviced at reliable dealership

I have leased consistently from this dealership for 25-30 years. When my lease was up "this time"; I didn't hesitate to drive 18 hours to handle my new lease with them. I had relocated to Southern California several months prior to my lease expiring. Gary (Internet Sales) and Walt (General Manger), have ALWAYS gone above and beyond to make my leasing experience pleasant and stress-free. I know for a fact that they worked their tails off, behind the scenes, to make it feel that way to me. I am extremely well versed and knowledgeable with the "car business". Gary and Walt have always negotiated the very best deals for me over the years. Their days off never interfered with my schedule, because they were there no matter what. I have referred many people to Reliable over the years , and it's always the same results. Happy, happy, happy! I have had other vehicles in my garage: Mercedes, Toyota, Lexus, etc., but the dealership experiences never ever came close to Reliable's customer service experience. I also have to give a shout out to Jeff and his great service team. Jeff and his team are always providing outstanding customer service. Thank you Gary, Walt, and Jeff!!! I would also need to mention GMAC. The years of leasing "do" matter to them when things aren't as "pretty" as you'd like them to be. Thank you GMAC and Walt. Loyalty folks. It matters on all sides. Can't ask for more. See you all in 3 years, Michele

I just bought a new truck and this was the best car buying experience of my life. Our salesman Rick was OUTSTANDING! The sales manager was awesome as well. Our guy in finance was very informative, helpful and a delight to work with. I give this dealership a 10/10 rating and will definitely go back for my next truck purchase.

I recently had the most exceptional vehicle buying experience. Opting for a GMC truck. My sales person Travis was recommended by a friend. He was the complete package – knowledgeable, patient, and a true professional. After sorting through options, I finalized the deal with Paul, the finance manager. Paul's has a transparent approach and shows genuine concern for his clients. This team absolutely won my trust! If you want a team that prioritizes your interests in a vehicle purchase, I highly recommend Travis and Paul

I visited Reliable Buick GMC parts department to purchase a new name badge (Buick) for my 2014 Buick Lacrosse I must admit kind of expensive but as they say "you get what you pay for". It was out of stock but Jason in the parts department ordered it and promised I would have it the next day and it was there on time. So now my Lacrosse had the name Buck on the rear deck lid with the new replacement name badge it was given it's original name back BUICK. Thank you Jason. Sincerely, Gary Martinez

I was assisted promptly and the issue got resolved on the same day. I got my car back in the afternoon after dropping it first thing in the mornjng. They also dropped me off to my house and picked me up when the car was ready. I appreciate the guy in the service desk who assited me and the driver. Great work

I went in with no appointment for a quick oil change and was out in about an hour. I am completely pleased with the service, the wait time and the service members. Definitely coming back.

I went to the service area for a oil change. Everyone I came into contact with there are genuinely friendly and helpful. Very peaceful, smooth and pleasant visit 😁

I will definitely recommend Reliable for my friends and family for service. They do a great job and I trust their work. However, I will never recommend Reliable to purchase a vehicle. I have purchased 5 vehicles at Reliable in the last 12 years and I went to buy another new vehicle this year and had the worst experience. I ended up buying a Yukon Denali from a dealer in the bay area. I will never buy another vehicle from Reliable, I will only take vehicles there for service.

I worked with Gary Clifford. It went very smoothly. I don't like doing a lot of negotiating and didn't have to based on my offer.

If you want amazing service over the life of your vehicle, then this is where you want to come! I’ve been coming here for six years now and have always had a great experience. My service writer Elvis is a true rockstar!! Always very attentive to all issues and concerns. I’ve bought from several dealerships and trust me they’re not all created equally. So remember that before you make that next big purchase! Thanks Again Elvis!!

It was fast and helpful

It was fast, friendly and painless. The sales force took very good care of me. I feel as though I made new friends here through this transaction. I look forward to a relationship in the years to come.

It was very easy to make an appointment and Jeff, the person with whom I spoke, was very pleasant and accommodating. When I arrived at the appointment everyone I encountered was pleasant and helpful! The time spent waiting for the service on my car was less than anticipated, and the cost was reasonable for the work. Thank you for caring for your customers!!

I've been taking my SRX here since I bought it from Reliable. Today's service was fast, everyone was courteous, and I can work in their waiting area so I never miss a beat. I would not take my vehicle any where else.

Jeff G in the service department was great! Great customer service and worked with my schedule to get my truck in today and went above and beyond. Thanks!

Jeff Gilbreath (service advisor) was excellent! Courteous, friendly, and knowledgeable. Couldn't have asked for a better service representative. He even helped me receive my GMC reward credits to apply toward the service bill. I had real difficulty operating the GMC app to gain my reward credits. GMC needs to look at a redesign of it's app.

Jeff was very professional and great at communication.

Ken was great to work with and repairs were made quickly and completely! Highly recommend reliable gmc!

Love this dealership. Second car I've purchased there.

Luis Dorantes was helpful and very knowledgeable about the Truck. He has the same one so made it very easy to answer questions and concerns. Paul Barnett made the financing portion of the sale refreshing and quite quick. Over all the whole team was inviting and made it good purchasing experience. Thank you

Making an appointment and the check-in process was a breeze. This was a warranty repair that was completed to my complete satisfaction.

Marty in sales was great. Fast service. Didn’t take long at all. Fred in finance was great as well. Very personable all the way around. Thank you.

Met George at the auto mall when I was looking for a GMC truck and he was the man! He took care of everything I needed and was very professional about everything. I would definitely recommend him and his company he works for!

Met George at the auto mall when I was looking for a GMC truck and he was the man! He took care of everything I needed and was very professional about everything. I would definitely recommend him and his company he works for!

My only issue is that I receive coupons in the mail specifically for my 2021 GMC sierra 3500 diesel truck. When I tried to use the service coupon, I was denied because it's not for diesel engines. Please quit sending coupons for my diesel truck when the tiny little print excludes diesel engines.

My salesman was Travis and he was absolutely amazing. He was very patient and professional. He answered all my questions and went above and beyond. He worked with me and got me a great deal. I’m so happy with my new vehicle. Thank you to the team at GMC Cadillac .

My visit was excellent, everyone I mean everyone! Salesman, sales manager, finance manager. Everyone! Helped me, they worked with me and helped me meet in the middle on a great deal for this beautiful 2021 GMC truck I thought I would never own! Now it’s time to show off this beautiful thing and hopefully get reliable some more customers!

My wife and I actually went in to look at a specific GMC Yukon Denali. Marty went out of his way to go find the vehicle on the storage lot and bring it around for us. Everything about Marty's service was professional and focused on meeting our needs. For contrast, we had just been to another dealer, and instead of bringing the car to us, that dealer drove us to the storage lot to see the car ... but, they went to the wrong lot. So, we drove to another lot, but they had the wrong car keys so we couldn't even drive the car we came to look at. That dealer was a very disappointing experience. Not so with Marty at Reliable. We ended up not buying the Yukon because we fell in love with a gorgeous Cadillac Escalade on the showroom floor. We ended up buying the Cadillac. Marty started with the best price possible. He actually gave us a lower price than my research had indicated we should shoot for, so getting best price on our new car was easy. They gave us a great value on our trade in (a Nissan Armada). There was some negotiation there, but we ended up pleased with the value they gave us. Signing with the finance department was very easy, and once again the focus was on our needs. At that point it was nearly 9pm, and our 22 month old toddler was fed up and ready to get out of there. So, the finance team made the process super easy, and we couldn't have been more pleased. My wife and I strongly recommend Reliable ... and we strongly recommend you go see Marty.

My wife and I were going in to just look at the new 2021 Yukon Denali to see if it would fit the family and was everything we wanted in our family vehicle and were totally caught off guard when we met Keith in sales. He was so nice, helpful, and genuine we ended buying the car that day. He helped with my trade pushed to help us get the best deal. The entire team with finance made it extremely stress free my wife and I are very happy with the experience

Our salesperson Marty Trevino Jr was a perfect fit for us!

Outstanding people

Professional courteous very helpful. To the point. Humorous

Recently leased a car from Reliable and had a great experience from the test drives to the sales process to the finance process. We didn’t feel pressured at any point during the process and everyone seemed fair and honest.

Recently leased a car from Reliable and had a great experience from the test drives to the sales process to the finance process. We didn’t feel pressured at any point during the process and everyone seemed fair and honest.

Reliable Buick GMC has been my go to source for a new vehicle for several years. They are always professional and easy to conduct business with.

Repair delivered ahead of promised schedule. Good communication

Rick was amazing by far best experience I’ve ever had purchasing a vehicle at a dealership. Freddy was also great. Very satisfied and will recommend Reliable to my friends

Rick who is the store manager and all of his employees are so friendly and helpful throughout this whole process. I even got a callback when I pulled up home from Rick asking me how was the first drive in my new car. This is my third time purchasing a brand new car but my best experience so far.

Ryan Zaft is the best! Our family has purchased/leased multiple vehicles from Ryan & he is always so helpful and goes the extra mile to accommodate our needs! We would recommend him to anyone that wants a smooth transaction and the best customer service!

Service center is always top notch. Jeff dutifully gave me an update in a timely manner. The loaner car they provided was clean and seemed pretty new. I even brought my dog intraining in house and everyone welcomed her. Thank you for the service! That's why we love Buick!

Service rep Jeff Gilbreath was excellent! Very personable and professional! You have a great service department!

Service staff kind and professional. Went above and beyond to save me money on a warranty repair. Quickly fixed and shuttle service offered was a huge convenience

Service was right on time. Information was clear and vehicle was finished when promised.

Shout out to the sales Department: Josh, Ryan, Marty, Daryl, Fred, and Paul! It starts with the owner Bruce and GM Walt, they have built and maintained a great team. It was a pleasure during my time working there. I have since referred my friends and family and have given them my business as well. Bought a used Sierra there a few weeks ago, even had a little fun haggling with Ryan.

Super stoked with my new Cadi and the buying experience. Thanks!

Super! Great service! And that new Escalade V! What a machine?! Someday….

Talk to Daryl he'll set you straight! Thanks again for our 2018 Cadillac escalade boys you've done a great job.

The dealership was very clean and modern. We really liked the facility. Luis Dorantes was our salesman and he was awesome. He was very personable and made our shopping experience easy and fun. He was very knowledgeable about the cars and if he didn't know the answer he did not hesitate to look it up! Paul Barnett was our finance officer and again a very personable and knowledgeable guy. Would definitely recommend buying a car here!

The entire process was handled very professionally by Ryan Martin, Sami Ayoub and Ryan Z. Sami was especially helpful in showing us all the features of the Sierra 1500 Pickup with the Denali trim. His knowledge of the vehicle was very thorough which helped us decide on our purchase. Ryan M was able to answer all of our questions in full, and offered no pressure the entire time as he guided us through the sales process in the most professional and courteous manner. Ryan Z handled the finance portion with professionalism and friendliness. This was the easiest new vehicle experience we have ever had!

The service department took my vehicle even though I didn’t have an appointment. They also gave me a ride to work. Left the car there all day, it was done when I got off from work. Perfect!

The staff at Reliable is always courteous, friendly and knowledgeable! They get our trucks in and out at a fair price, so we can get back on the road! Can't say enough about these guys ~

The vehicle I wanted has been almost non-existent. I saw the vehicle on the GMC website. Reliable showed it 15 minutes later. I called asked about being a non CA resident and how to arrange the purchase. I wired the funds. I made flight arrangements for the following day. I arrived after closing time, so first thing in the morning, I filled out the paperwork. Mr. Rickers drove us to Reno. We signed a few more documents and I started driving back to my home.

The work was great

They did a great job

They had fast quick service on a recall that I needed done.

Things were not a smooth as they could have been due to the holiday and banks being open for financing, but Paul and Fred worked very hard to get me the best possible deal they could, ultimately matching my APR. The detail of the Yukon was sub par to say the least, but Josh Branham went above and beyond to ensure that Reliable made it right. Overall, I am glad that I came back as a returning customer. They made me feel valued and made up for anything that was not ideal. I would also like to recognize Keith Thompson and Walt for working so hard to make my deal go through. Ill be buying a truck from Reliable some day.

This review is strictly for the service department, specifically Art. The salesmen are still vultures but I have only had positive experiences with their service department. Most people associate dealerships with higher cost but, in my experience, it was comparable to other shops and their knowledge and efficiency made it more than worth it. My Acadia spent 3 weeks in a shop with a problem they couldn’t diagnose and I was sent home with a car that was unsafe to drive. I’m so glad I decided to have the dealership look at it and that Art was my go to guy. He was super communicative, was always accessible and friendly, diagnosed the problem in 2 days, and got me back on the road faster than expected, given supply chain issues. Beyond pleased with my experience just because of him. Thank you Art!!

This was a unique experience due to the current shortage of vehicles but we are so glad to have such an amazing team to help us in the buying process. Effie was our salesman and he was beyond helpful even with us pestering him daily about the delivery of our vehicle. All in all it was a great experience. We love our new vehicle!

This was definitely the best service experience that I've had with this dealership since I bought my car there. My service technician diagnosed my problem quickly and was able to get it done by 1:30pm so that I could pick up my son from school on time. I also really appreciated that my technician checked in with me several times during the day and kept me apprised of timelines and cost. So much less stressful than having to call and track someone down to get an update.

This was one of our best vehicle buying experiences to date! Sami went above and beyond to make sure we were happy with our purchase, and even though we had an Acadia Denali before that we turned in from our lease he showed us things we didn’t know of, or didn’t have, on our older model that our newer model has. He took the time to educate us. He is also a pleasant person to talk to! We are very happy!

Very friendly, jeff was my service technician and gave a warm welcome. Explained everything.

Very nice people, and very supportive throughout the process

Very positive, friendly and understanding. I drive cross country (Leamington, Ont to Roseville, California) knowing I’m from Canada they are extremely helpful as well as making me feel comfortable with there service.

Vreat place to buy a car no pressure go see rick ricker

Was looking to purchase new TL rated tires for my GMC 2500 HD Denali. Art at the service department was extremely helpful and knowledgeable. He was able to locate the exact tires I wanted, ordered them and had an appointment for me to have them installed within a day. Art price matched any other dealers tire price which put his estimate lower than anyone else's and that is with an included alignment. I dropped the truck off in the morning and the service was complete just after lunch. Great experience and great service. The new tires look great and the truck is riding better than ever!

We continue to be impressed with the amazing service at Reliable Buick. Ryan Zaft helped us purchase our third vehicle from Reliable and went out of his way to get us what we wanted at a price we wanted. No haggling either! Everyone that we've ever worked with has been wonderful...including Paul from Finance and Art in the Service Dept.

We found the vehicle we wanted. George GMC was fantastic! A very calm and reliable salesman. George stuck with us thru the entire process and guided us through the negotiations! After a lengthy process, George went way above and beyond to make sure we were happy customers and pleased with our new vehicle! George spent allot of personal time making sure the car was set up to fit our needs. George explained every item and showed how to get logged on and customize the information system to fit us! Truly a wealth of knowledge! George explained and showed us all the ins and outs of all the special equipment on our new car even down to showing us how to access the tow hitch! We came away with confidence that we chose the right dealer and salesman to get the job done! Paul at Finance was also great to work with it! Had everything in order and answered every question we had. Paul assisted us with getting the exact warranty to fit our needs! Thank You George and Paul along with the reliable staff!

We had a great experience buying our new GMC truck. The salesman was low key, not pushy, he actually knew the differences between engines and every trim style. Finance guy was great too! He explained all of our warranty and extra options clearly and was very friendly. This was the BEST buying experience we've had!

We identified a vehicle that we wanted. I contacted Sales consultant Keith Thompson with our intent to purchase. He quickly put together the numbers, we sent him our trade-in vehicle information. Keith held this vehicle for our business, as GMC Yukons are in high demand, We drove out in our new Yukon and Keith made the process as easy and efficient as possible. I highly recommend Reliable Buick Cadillac GMC and Keith Thompson for a new vehicle purchase!!

Wonderful process, not pressuring. Smooth and easy. I just hate the whole paperwork aspect of buying a car. They need to have food trucks outside of dealerships. Haha

Your service writer was courteous and Professional. Your sales staff was attentive and helpful. I will definitely be coming back when I am in New car shopping mode. Thank you Reliable Buick!!!!

Art was very professional and attentive to what i needed.

Everything was good, but nothing noteworthy, in my opinion. Everyone is very friendly and the technicians and service advisors are very knowledgeable.

Friendly customer service with the expertise I need.

Service advisor, Art, was on top of the recall job from star to finish. He made sure everything went smoothly. That being said part of the recall was a headlamp issue. As noted in the service procedures the lamp housing was cleaned prior to install of a film on the lens. If by clean a quick wipe to make sure there were no bugs in the area of the film, then job well done. If that procedure was ment to be any more, well I'm not convinced it was handled. Regardless Art was great and the team got the job done quickly.

The services was great! Art Veloria and his team worked very hard to get my car up and running.

Their service department has always been good and thorough. They fix what needs fixin’. Their sales department was underwhelming due to the fact that they didn’t have like any new cars to look at when we tried before. I’ve had to go to CarMax both times to find Cadillacs to browse through. Most dealerships have some new and some used cars to look at, but this location didn’t have very much if any. Staff is helpful and nice.

This place has never done me wrong. Abigail is my service rep and did such an amazing job keeping me up to date with my Silverado. So a big shout out to her!!